WHAT IS A DIGITAL DOWNLOAD?

A digital download is an electronically delivered product, giving you access to download and use your new software immediately. This means that a physical CD or DVD disc is not included in your purchase. The software install program is downloaded through cloud-based storage.

HOW LONG AFTER ORDER COMPLETION CAN I DOWNLOAD?

As soon as your payment has been completed you can instantly download your software from the order confirmation page, a download link will also be emailed to you.

HOW CAN I BE CERTAIN THAT MY COPY OF MICROSOFT OFFICE IS LEGITIMATE?

We encourage all our customers to register their email address with their specific Microsoft Office Product key via Microsoft online activation to ensure verification and tracking of their authentic software products.

HOW ARE YOU ABLE TO SELL THE SOFTWARE SO CHEAP?

We work directly with our supplier to purchase large volumes to get the lowest rate possible. Because we save on costs, we want to ensure our valued customers save too. We also have minimal overheads such as no storefront operation costs.

WHEN WILL I GET THE PURCHASED SOFTWARE?

All software is delivered digitally. This means right after purchase you will be provided with a key code and download link(if needed). As we send your the key and URL via e-mail please make sure you have entered the correct and working email address.

CAN I BUY ONE LICENSED SOFTWARE AND INSTALL ON MULTIPLE COMPUTERS?

OEM and Retail Product software licenses are designed to install and activate on one computer only, unless otherwise specified.

WHAT PAYMENT TYPES ARE ACCEPTED BY YOUR WEBSITE?

Currently, we accept Paypal for it’s pretty secure.

WHAT IF SOMETHING WILL BE WRONG? WILL I BE ABLE TO GET A REFUND?

In the case of unsolvable problems with a software and if our support team will be unable to help, you can get a refund or replacement software (it’s up to you which product to choose as replacement)!

I CANNOT FIND ANY INFO ABOUT RECENT ORDER.

After successful payment, you will receive payment confirmation email.

Attention! Some people have trouble receiving our e-mails because automated messages often end up in

spam folders or are blocked by ISP’s. In that case, please try to check the SPAM, BULK folders, etc in your email-box.

DO YOU SHIP YOUR SOFTWARE ON DISKS?

No, because we sell only digital downloads, but you’re able to burn your own disk with the downloaded file.

IS THERE ANY ADDITIONAL CHARGES FOR SOFTWARE?

No.

WILL I BE ABLE TO DOWNLOAD PURCHASED SOFTWARE IN THE FUTURE AGAIN (IN CASE PC CRASH)?

Sure you will be able to download your software again, just contact our support and ask them to reactivate your links.

ON HOW MANY COMPUTERS CAN I INSTALL PURCHASED SOFTWARE?

You’re able to install this software only on ONE computer at a time.

ARE YOUR PRODUCTS USED?

Absolutely not, we do not sell used products of any kind. All of our products are guaranteed to be new – never been used or activated. Due to the nature of the wholesale marketplace, some packaging may look different than what you’d see at a retail store. However, we absolutely stand by our 100% guarantee that all software has never been used or activated.

CAN I GET A DISCOUNT IF I'M GOING TO BUY MORE THAN ONE COPY OF PRODUCT?

Sure, please just contact our Support team by email.

WILL I BE ABLE TO GET TECHNICAL SUPPORT?

We will help you to download, install and activate the purchased programs, but we cannot teach you how to use the purchased products.

IS THERE ANY MEMBERSHIP FEES ON YOUR WEBSITE?

No, You don’t need to pay any membership fees.

DOES YOUR SOFTWARE COME WITH THE CERTIFICATE OF AUTHENTICITY (COA)?

OEM version doesn’t come with the COA. But you will be able to activate your software and get updates from the manufacturer (some software products cannot be updated at all, ask you Support team about these exceptions).

DOES YOUR SOFTWARE COME WITH THE CERTIFICATE OF AUTHENTICITY (COA)?

OEM version doesn’t come with the COA. But you will be able to activate your software and get updates from the manufacturer (some software products cannot be updated at all, ask you Support team about these exceptions).

WHAT IF I WOULD LIKE TO BUY SOFTWARE WHICH YOU DON'T HAVE IN YOUR STORE?

In case you’re not able to find a program in our catalog, please, contact our Support team. We will try to prepare a new release for you.

DO YOU SUPPLY SOFTWARE PRODUCTS IN VOLUME OR BULK ORDERS?

 

Large-volume purchases can be arranged by contacting us directly, via email, live chat, or phone. We’ll send you a comprehensive quotation with details of the product of your interest.